Insights + Trends
Explore innovations, evolving library workflows, and real stories from libraries worldwide improving the patron experience.

With open+ access, South Gloucestershire libraries increased open hours by 166%, offering greater flexibility, access, and quiet spaces for every community member.

With RFID and self-service tech, Ruth Faulkner Library freed staff time, expanded programs, and became a loud, lively hub for literacy and community learning.

With self-checks and AMH, Realm Library empowers staff to focus on outreach while expanding service to underserved communities across eastern Melbourne.

Germany’s Ansbach University installs the world’s first flexAMH to simplify returns, extend access, and ease staff workload.

Cologne’s Kalk Library expanded access by 53% with open+ and RFID tech, turning a redesigned space into a modern third place for the community.

With open+ access, Hamilton’s Freelton branch grew from 17 to 60 open hours per week—boosting visits by 19% in just a few months.

The first library in North America to implement open+ access, Gwinnett County more than doubled its open hours—without expanding its budget.